Hello, I’m Neil Pradhan.

I’m a Design Leader & Forward Deployed Product Builder.

I help organizations redesign how work gets done with AI.

Understand Operations → Map Workflows → Structure Context → Identify Judgment → Build Agentic Solutions

15+ years designing products and workflows for Fortune 500 companies.

EXPERIENCE ACROSS

Financial Services

Insurance

Healthcare

Government

Enterprise Services

“Neil is great at taking a complex problem, figuring out what’s really going on, and helping teams see both the bigger picture and the details that matter.”
— Product Leader, Financial Technology

Map the Work Before You Build the AI

Organizations are racing to build agents, automate processes, and deploy copilots.

But before deciding how AI should participate, we need to understand how work actually gets done.

Where are decisions made? What knowledge is required? Where does expertise live? When should humans remain in the loop? And how will we know whether AI is actually improving the work?

These are product and workflow questions that need to be understood before solutions are built.

Because the future of AI isn't just about better models. It's about better-designed work.

Point5to1™

Because the last half is the hardest part.

Point5to1™ is a human-centered methodology for redesigning how work gets done with AI.

It helps organizations understand their workflows, decide where AI can add value, and turn those opportunities into solutions that can be built, tested, and refined.

The result is Workflow Intelligence, the context needed to build and deploy AI reliably, responsibly, and at scale.

From hidden work to AI-ready clarity

Current Work
♙♙

Experts

Work depends on people with expert knowledge.

◎

Tacit knowledge

Critical knowledge is rarely documented.

◉

Hidden decisions

Important judgment happens but isn't made explicit.

▤

Scattered context

Information is spread across people, systems, and files.

!
The result

Inconsistency, risk, and stalled AI initiatives.

Point5to1™ Understand +
Redesign Work
Redesigned Work with AI
⌕

Understand the Work

Map how work happens across people, systems, and workflows.

▦

Structure Context

Centralize the knowledge, rules, and judgment behind the work.

↔

Design Human–AI Collaboration

Define where people, agents, and technology participate.

↗

Build Agentic Solutions

Turn the redesigned work into working AI-enabled solutions.

↻

Evaluate & Improve

Test outcomes, identify gaps, and continuously improve.

✓
The outcome

Better-designed work. AI that actually works.

Work With Me

Understand the work. Redesign it for AI.

Every engagement is delivered through a focused 3-week sprint using the Point5to1™ methodology.

Each sprint focuses on a specific operational challenge by uncovering the workflows, knowledge, and judgment behind it, designing how humans and AI should work together, and creating a clear path toward implementation.

Writing

Thoughts on work, AI, and what comes next.

I write about how AI is changing the way work gets done, human–AI collaboration, workflow intelligence, and what I'm learning while building Point5to1™.

Start a Conversation

If you're trying to understand where AI fits, redesign a complex workflow, or turn an operational challenge into a working solution, let's talk.