Human-Centered Workflow Architect
Building the workflow intelligence layer for AI.
15+ years designing products and workflows for Fortune 500 companies.
EXPERIENCE ACROSS
Financial Services
Insurance
Healthcare
Government
Enterprise Services
“Neil is great at taking a complex problem, figuring out what’s really going on, and helping teams see both the bigger picture and the details that matter.”
The Future of AI Starts With Understanding Work
Organizations are racing to build agents, automate processes, and deploy copilots.
But before deciding how AI should participate, we need to understand how work actually gets done.
Where are decisions made? What knowledge is required? Where does expertise live? When should humans remain in the loop? And how will we know whether AI is actually improving the work?
These are workflow architecture questions.
Because the future of AI isn't just about better models. It's about better-designed work.
Point5to1™ — The Last Half Is the Hardest Part
AI has made it easier than ever to turn an idea into a working prototype.
But getting from something that works in a demo to something that works reliably inside an organization is still hard.
0.5 → 1.0
Point5to1™ is my approach to closing that gap - understanding the decisions, knowledge, exceptions, handoffs, and human judgment behind the work before designing how AI should participate.
